Privacy Policy

Last Updated: 21 March, 2025

At Valorize Media, we respect your privacy and are committed to protecting any personal information you provide. This Privacy Policy outlines how we collect, use, and safeguard your data when you engage with our services.

1. Information We Collect

We may collect the following types of personal and business information:

  • Name, email address, and contact information
  • Business name and website
  • Payment and billing information (processed securely via Stripe)
  • Account access credentials (e.g., Klaviyo, Shopify) — only when explicitly granted for service delivery
  • Any additional information voluntarily provided for project purposes

2. How We Use Your Information

We use the information you provide to:

  • Communicate with you regarding services, billing, and support
  • Deliver and improve our Klaviyo email marketing services
  • Access your marketing platforms as agreed for setup and management
  • Maintain records for invoicing and compliance purposes

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Data Sharing

We may share your data only with:

  • Trusted service providers (e.g., Stripe) necessary to operate our business
  • Legal or governmental authorities, if required by law

4. Data Security

We implement industry-standard measures to protect your data, including encryption, access restrictions, and secure storage practices. Sensitive account information (e.g., login credentials) is handled with strict confidentiality and only used for the purpose of delivering agreed services.

5. Cookies and Analytics

Our website may use cookies and basic analytics tools to understand website traffic and improve the user experience. No personally identifiable information is collected through these cookies unless voluntarily submitted by you.

6. Your Rights

You may request to:

  • View the personal data we have about you
  • Update or correct your information
  • Withdraw consent to use your information (which may affect our ability to provide services)

To do so, contact us via the email provided to you at the time of purchase.

7. Data Retention

We retain your information only as long as necessary to provide services and fulfill legal or contractual obligations. After this period, data is securely deleted.

8. Policy Updates

We may update this Privacy Policy from time to time. The latest version will always be available on our website. Continued use of our services implies acceptance of any updates.

If you have questions or concerns about this Privacy Policy, please contact us using the email provided to you at the time of purchase.

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